The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 622 |
| Seattle, WA | 373 |
| Philadelphia, PA | 339 |
| Denver, CO | 325 |
| Atlanta, GA | 325 |
| Washington, D.C., DC | 323 |
| Houston, TX | 289 |
| Miami, FL | 213 |
| Portland, OR | 210 |
| San Francisco, CA | 178 |
| Boston, MA | 169 |
| Detroit, MI | 164 |
| Sacramento, CA | 153 |
| Littleton, CO | 146 |
| Brooklyn, NY | 144 |
| Orlando, FL | 137 |
| Indianapolis, IN | 131 |
| Oakland, CA | 124 |
| Minneapolis, MN | 121 |
| New York City, NY | 116 |
| Tampa, FL | 102 |
| Jacksonville, FL | 97 |
| Pittsburgh, PA | 94 |
| Baltimore, MD | 90 |
| San Jose, CA | 79 |
| Harrisburg, PA | 62 |
| Providence, RI | 55 |
| Memphis, TN | 52 |
| Knoxville, TN | 52 |
| Louisville, KY | 48 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Larry Spiegel Jr. 🍺🍺🍺 (@larryspiegel1) reported @rayrayritter @Erik_Jones They gave him everything he needed to win unlike Erik. Erik had an inept crew chief that got sent down to the Xfinity series while they gave Bell Kyle's championship crew chief.
- Investing Perspective (@InvestingPersp1) reported
@SpaceXFan97 What service did you have before? I have Comcast/xfinity and waiting my turn for starlink.
- Sando (@SandyMoo_) reported
WHAAAAT XFINITY FOR THE WIN OFFERING (super slow but still active) WIFI IN MY AREA BECAUSE THE FREEZE DISASTER
- Nancee Bing Alavi (@nanceebing) reported
Ok @ATTHelp pne week without internet after a bad rain? Seriously? Anyone have @Xfinity or any other i dternet provider they recommend? Im done. #miami #miamishores #florida
- CTS 🌊🌊🇺🇸🌊🌊 🦆 (@BackRoll23) reported
@MattPrehm @Xfinity @comcastcares Remember, they are still Comcast. Had to rebrand because their name was garbage because of horrible service. Nothing changed. New name, same crappy service
- sam @ (@aedincue) reported
@Xfinity hey can y’all not go down while I’m on a Minecraft bed wars win streak at 3am in the god damn morning
- Gary and Mystra (@GaryUWorlds) reported
@YouriLamoureux @SpaceXFan97 It's def pricey right now. Not for people like my in a city who just wanna give the big FU you to Comcast.The biggest cost seems to be the hardware (one-time) and I'm hoping it comes down over time.
- Aaron Berke (@awberke) reported
@TrustlessState @lessin I understand the point and generally agree with you but I give money to comcast every month and it sucks. Do it have alternatives? Sort of. If starlink brought fast cheap, transparent internet - I'm gone. My point is you can't stay here forever (and we won't).
- Reclaiming My Time 🎶💃 (@Hind_site2020) reported
@LRJ023 @Chooglin1 Question please, so if I call Comcast cancel my cable return the box then I turn on my TV just go to roko or my menu right there on my smart TV is that what it's called?
- Dr. Rahul "Wear A Damn Mask!" Patel 🌍❄🗽 (@DarthPatel) reported
@USATODAY @comcast Lol. I still feel double the speed from Verizon FiOS at probably half the cost. Comcast sucks.
- Kimberly Last (@klast00) reported
@AskAManager The only way I can read is through an RSS reader (Comcast customer). So it can be accessed….
- 🈴Exmz.Hokimai🈴 (@_EXMZ_) reported
@Xfinity @comcast Hi, Sorry to bother. But i have this one internet company thats very, VERY bad. Not sure if you’ve heard of them but their name is @Windstream. They’re are a horrible internet provider and my family pay 100 dollars a month for 200+ mbps internet speeds 1/2
- ♓️ | 2/23 (@loyaltohouston7) reported
All that’s left is adding Xfinity cable since I already have the WiFi and Mobile service
- page 🏴 (@turntpage1) reported
@comcastcares we have an outage every week, how is this “service”?
- 🦦🪲🧚🏾♀️🦎🪐🦇🪴 (@blklvsmtter) reported
what is with xfinity wifi always acting up every single night between 1-3am like how much maintenance can y’all be doing if this **** sucks so bad
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